Frequently Asked Questions
• What can I bring to the Museum?
The Staten Island Museum limits items that can be brought into the building or checked at the Visitor Services desk. Visitor Services reserves the right to reject items that do not appear on the following list. To avoid disappointments or delays when visiting the Staten Island Museum, please leave items described below at home so that you may comfortably enjoy your time with us.
Not permitted in the Museum:
• Luggage (All sizes)
• Luggage carriers (including pet carriers)
• Garment bags
• Oversized camping backpacks
• Prepared foods
• Musical Instruments
• Amplified Music
• Chemicals or other hazardous materials
• Live Animals (Assistance providing animals are permitted)
Not permitted in galleries
Must be left at Visitor Services desk:
• All bags larger than 13” x 13” (30.5 x 30.5 cm)
• Shopping Bags
• Baby strollers
• Bottled water (screw on caps only)
We recommend that patrons entering the building with items deemed of high value (wallets, personal identification, passports, laptops, etc.) carry them on their person.
For visitors requiring use of laptops, case size limitations apply.
*Only bottled water with screw on caps may be checked in at Visitor Services. Other beverages are not allowed and must be disposed of before entering the Museum.
• What are the smoking regulations?
The Staten Island Museum is a tobacco-free environment. This includes exterior spaces.
• Is there an admission charge to sit in the courtyard?
The Courtyard (also known as Pinocchio Park) is available during operating hours, free of charge, to all visitors looking for a comfortable place to have lunch or pause between appointments. Please no skateboarding, skating or bicycle riding. A bicycle stand is available inside the courtyard.
• Is there a group rate?
Groups of 10 or more are asked to make a reservation. Please call 718-727-1135 to secure your date and time.
• Can I bring my cellphone into the Museum?
The use of cellphones is not permitted in the galleries, please turn your phone to silent.
• Is this a hands-on Museum?
Unless expressly stated, please do not touch the exhibit installations.
• Can I lead a tour group through the Museum?
To avoid disturbing other patrons, group lectures are not permitted unless scheduled through the education department. Please contact the education department about curator led tours (x103)
• Can I sketch pieces in the Museum?
Sketching in pencil (only) is permitted in the galleries. The use of ballpoint pens, ink, markers, or paint is not allowed. Sketch books must not exceed 8.5x11” (21.5 x28 centimeters).
• Can I bring my camera into the Museum?
Non-flash photography of the Museum’s permanent collection for personal use is allowed. Visitors may not use video cameras, tripods or lights. The use of flash is not permitted at any time.
Photography of loaned collections is strictly prohibited.
Reproduction or sale of any photographs is not permitted without express permission from the Staten Island Museum. Please contact the Director of Exhibits (x107)
For press and special photography permissions, contact the Public Relations & Marketing Department (x117).
• Is there a baby changing station?
The Museum does not currently offer this convenience.
• Can I visit the Museum store without paying Museum admission?
No problem. Stop by the Visitor Services desk for a “Museum Store Only” pass. This pass allows access to the Museum Store but not the rest of the Museum.